05-21-2017 01:59
05-21-2017 01:59
Hello,
I don't know if anyone else is having the same problem - I have had my Fitbit blade a year now and have only started noticing that it is measuring active minutes while I am asleep. I don't wear my Fitbit for sleeping and always keep it on a flat surface. These active minutes can range between 50-100 and has happened on multiple occasions! I have tried restarting my Fitbit and that doesn't seem to have helped. It is really annoying and messes up the data for the day! Can somebody help please?
Thanks
05-21-2017 10:38
05-21-2017 10:38
hi!
I don't know if this will help but it has fixed a problem in the past. Completely remove your blaze from your account and then set it up again. (Just make sure to sync data so you will still have it) (no synced data will be lost)
05-21-2017 10:47
05-21-2017 10:47
There have been a few threads about this recently, i don't rember with what trackers.
As for setting the tracker up again, this definitely is worth trying. It however is safer to do an add device and choose the replace option. Essentially adding your vurrent tracker as a replacement to itself.