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Fitbit Blaze not charging

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‎07-01-2018 06:00 - last edited on ‎07-02-2018 04:51 by Moderator Alum

‎07-01-2018 06:00 - last edited on ‎07-02-2018 04:51 by Moderator Alum

Hi all Blaze users,

 

My Blaze was working perfectly alright until the day before yesterday when it had shut down due to low battery. When I had put in for charge, it was not charging and there was no other indication that it is connected to the power. When I press the left button on my device, it shows me the low battery symbol though and there seems to be no issues with the display.

 

How do I know whether the fault is in the tracker or in the charging cable? And any possible methods to fix this issue is greatly requested!

 

 

Moderator edit: subject for clarity

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‎07-02-2018 04:52

‎07-02-2018 04:52

It's great to have you here @KashyapSastry.

 

Thanks for troubleshooting this by yourself. If your Blaze isn't charging, I recommend taking a look at the help article Why isn't my battery charging? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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