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Fitbit Blaze not holding a charge

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My Fitbit Blaze is less then 12 months old and is not holding charge.  I have charged yesterday evening to full and today is almost in red. I only sync at most twice a day and don't have notifications switched on.  How long is the battery life (in terms of age) supposed to last. Also no damage, water, sweat etc.

 

 

Moderator edit: Subject for clarity

 

Best Answer
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2 REPLIES 2

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

Hey there @MyaHollins, welcome to the Community and @WendyB thanks for stopping by.

 

 

First of all, thanks for troubleshooting this by yourself. I would like to know if the instructions provided by our friend worked or if you are still having issues with your battery life?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

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