12-10-2017
07:27
- last edited on
12-12-2017
08:37
by
SilviaFitbit
12-10-2017
07:27
- last edited on
12-12-2017
08:37
by
SilviaFitbit
My fitbit Blaze won't receive notifications from my phone-texts, phone calls etc. I have Uninstalled and reinstalled the app and the fit bit to my phone. I even got a replacement fit bit thinking that was the problem. I have an S8+ which I have read to be difficult to pair with fit bit, but I have a friend with the same phone and fit bit and it works for her.
Moderator edit: Updated subject for clarity
12-10-2017 09:15
12-10-2017 09:15
When you enable notifications in the app, you also have to choose which apps you will use for notifications. Did you do that?
12-10-2017 10:25
12-10-2017 10:25
Yes, I did that. All notifications are set correctly
12-12-2017 08:04
12-12-2017 08:04
I'm also having this issue, and I have gone through all the settings as mentioned on different posts on here, all notifications are turned on correctly etc, and I'm still not receiving any call, texts or calendar notification from my S8. It should not be this complicated.
12-12-2017 08:36
12-12-2017 08:36
A warm welcome to the Community @CatrionaCarthy and @BuchmoyerS! I would like you to confirm you've done this procedure to set your notifications. If you have followed the steps provided above and you're still having issues, our team is aware of some issues on the Samsung side that reduce Blaze's ability to connect with the S8. These issues affect several Bluetooth devices from other manufacturers as well and users will need to wait for Samsung to release an update which resolves this underlying issue.
Thank you so much for your advice @SunsetRunner! 🙂
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12-12-2017 09:22 - edited 12-12-2017 09:24
12-12-2017 09:22 - edited 12-12-2017 09:24
I got a S8 OS update yesterday 12/11 after the upgrade, my blaze is getting all notifications. Before this update I hadn't gotten a notification from my S8 since I got it in August. I had a S7 before then and no issues with my Blaze. I had read rumors an update was coming from Samsung to address this issue, so for now I am working for the first time since getting my S8.
12-12-2017 11:17
12-12-2017 11:17
Mine just started working!! My phone did the update over the weekend and it is now sending all notifications 😊
12-13-2017 00:32
12-13-2017 00:32
@SilviaFitbit Yes I have followed all of the necessary steps, and all the settings are turned on correctly so that I should be receiving notifications. I have gone through all of the steps possible and no luck!!
@BuchmoyerS I'm glad to hear yours is now working. I checked my phone settings and I have the most recent software update downloaded so I really don't know why I'm not receiving notifications, its very frustrating.
I've tried everything now!!
12-13-2017 02:01
12-13-2017 02:01
I have the same issues.. Everything is sync. but the notifications don't work on my blaze. I did everything..
With my charge 2 everything worked.
Help....
12-13-2017 08:08
12-13-2017 08:08
Notifications I've never had problems with, last night I did an update to the phone and for the first time my tracker is syncing in the background.
12-13-2017 08:50
12-13-2017 08:50
The most recent Samsung update seems to have resolve a lot of these issues. If you haven't gotten the update yet, be patient. Updates are often done in groups so as not to overwhelm the servers.