12-11-2017
14:25
- last edited on
12-12-2017
13:18
by
SilviaFitbit
12-11-2017
14:25
- last edited on
12-12-2017
13:18
by
SilviaFitbit
Why will my blaze not show that it’s charging when plugged into my computer?
Moderator edit: Updated subject for clarity
Best Answer12-11-2017 17:23
12-11-2017 17:23
The charging screen doesn't stay on. You should see the battery charging screen if you tap the screen while it's charging.
Best Answer12-12-2017 05:43
12-12-2017 05:43
Best Answer12-12-2017 13:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-12-2017 13:41
It's great to have you here @lorraineg and @Kaitgan! Your Fitbit Blaze will show the battery level when it's been plugged it in in the charging cable. After a while, it will show the normal display but if you tap it it after it's been off, it will show the battery level again. You can learn more about it by checking this article How do I charge my Fitbit device?.
In case your Blaze isn't charging at all, please restart it and try to charge it again.
Hope this helps! Keep me posted.
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Best Answer12-13-2017 09:14
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-13-2017 09:14
@Kaitgan if your tracker has the setup message you will know that it is charging by the vibration when plugging it in. The display will only show the setup message until it is fully setup v
Best Answer