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Fitbit Blaze not holding a charge

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‎07-11-2018 19:22 - last edited on ‎07-12-2018 05:23 by Moderator Alum

‎07-11-2018 19:22 - last edited on ‎07-12-2018 05:23 by Moderator Alum

I am very frustrated since is the 3rd form of Fitbit that o have had. I LOVE my Blaze but in the last week it won’t stay charged for 24 hours. I don’t use all the alarms, notifications etc. but I just had to fully charge it between 2-4 today and it’s half full. I mean I am active, but less than I month ago I was away for 7 days and charged it once in that time. Why the change now??

 

Moderator edit: Updated subject for clarity

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3 REPLIES 3

‎07-12-2018 05:56

‎07-12-2018 05:56

Hi there @jlolancaster. Great to see you in the Community Forums! 🙂

 

I'm very sorry that you're having problems with the battery on your Blaze is not lasting 😕 

 

I've gone ahead and escalated your case to the Support Team for them to help you out with this and get you back on track soon. Please, keep an eye on your inbox for further instructions and if you need anything else, I'm here to help!

Ferdin | Community Moderator, Fitbit

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‎07-12-2018 07:51

In response to FerdinandFitbit

‎07-12-2018 07:51

Thank you. It died this am with no notice and it doesn’t look like it’s charging at all now.

Sent from my iPhone
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‎07-12-2018 09:31

In response to FerdinandFitbit

‎07-12-2018 09:31

I’m having the same problem. Love the blaze but i’ve had it a month now and it won’t hold its charge like it did the first couple of weeks. I’ve turned some functions off but it hasn’t changed anything.

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