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Fitbit Blaze not responding or restarting

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‎04-08-2018 20:38 - last edited on ‎04-10-2018 05:55 by Moderator Alum

‎04-08-2018 20:38 - last edited on ‎04-10-2018 05:55 by Moderator Alum

Fit Bit Blaze not responding or manually restarting

Since yesterday my fit bit blaze has been flashing the fitbit icon, I tried the restart button Left and bottom Right button with no effect, I also depleted the battery and recharged with no help. unsure what next step can be as my watch is no longer syncing to my phone.

 

Moderator edit: Clarified subject

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‎04-10-2018 05:55

‎04-10-2018 05:55

Hi there @abeaulne. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry to hear that your tracker is not responding at all and thanks a lot for trying to get this fixed by restarting your tracker and letting the battery to drain.

 

At this point, since there's not much else that can be done, I've escalated your case to our Support Team for them to take a look and get you back on track with the available options as soon as possible. Please keep an eye on your inbox for further instructions and anything else you may need, I'm here to help! 🙂

Ferdin | Community Moderator, Fitbit

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