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Not getting Sleep Stages

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Had the blaze 2 years now doesn't show sleep stages. Nothing has changed as to how I wear my Blaze. no more sleep stages are displayed, just a dark blue line.

 

Moderator edit: Clarified subject

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Hey there @airhound. Good to see you in the Fitbit Community Forums! 🙂

 

I'm sorry to hear you're having problems with your Sleep Stages not showing on your dashboard 😕

 

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed).
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.
 

Image of fitbit app explaining why sleep stages are not available.
 
Hope this helps and if you need more help, please let me know!
Ferdin | Community Moderator, Fitbit

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