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Fitbit Blaze not staying connected on GPS

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‎04-15-2019 13:13

‎04-15-2019 13:13

My fitbit blaze will not connect to my phone when either running or cycling, or when it does connect it disconnects very quickly. I've tried resetting both the watch and uninstalled/reinstalled the app and still the same issue. 

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‎04-17-2019 08:39

‎04-17-2019 08:39

Welcome to the forums @tmcvey077. I´ll be glad to assist you with your GPS connection with your Blaze inquiry. Thank you for mentioning that you have tried resetting and uninstalling and reinstalling the App. 

 

Could you please let me know which is phone´s model? You can also check help article Why isn't GPS working on my Fitbit device?

 

I´ll be waiting for your response.

Andrea | Community Moderator, Fitbitp>

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