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Fitbit Blaze not staying on

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‎02-03-2017 03:49

‎02-03-2017 03:49

Hi, hoping someone can help...  my Fitbit blaze was working fine then just turned off. Docking it in the charger it loads up fine, it shows 100% charge as does the app but as soon as I remove it from the charger, it won't turn on.  Tried the LB and LR button but no luck.  Any ideas?

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‎02-03-2017 07:11

‎02-03-2017 07:11

How many times did you do the restart? Sometimes it will take several times

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-05-2017 04:13

‎02-05-2017 04:13

It's great to welcome you @VirtualPePe and @WendyB thanks for stopping by.

 

I would like to know if trying several times the restart process worked? If it didn't, as recommended by our friend, please get in touch directly with our support team. For a faster response you can contact them via phone or chat.

 

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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