help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze not staying on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-03-2017 03:49

‎02-03-2017 03:49

Hi, hoping someone can help...  my Fitbit blaze was working fine then just turned off. Docking it in the charger it loads up fine, it shows 100% charge as does the app but as soon as I remove it from the charger, it won't turn on.  Tried the LB and LR button but no luck.  Any ideas?

Best Answer
0 Votes
2 REPLIES 2

‎02-03-2017 07:11

‎02-03-2017 07:11

How many times did you do the restart? Sometimes it will take several times

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎02-05-2017 04:13

‎02-05-2017 04:13

It's great to welcome you @VirtualPePe and @WendyB thanks for stopping by.

 

I would like to know if trying several times the restart process worked? If it didn't, as recommended by our friend, please get in touch directly with our support team. For a faster response you can contact them via phone or chat.

 

See you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes