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Problems updating tracker

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‎02-03-2017 03:50 - last edited on ‎02-05-2017 04:15 by Moderator Alum

‎02-03-2017 03:50 - last edited on ‎02-05-2017 04:15 by Moderator Alum

I got a message of Update Tracker Software in my FITBIT app. But it doesnot gets update. Have tried lot of time. 

 

Moderator edit: Subject for clarity

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‎02-03-2017 07:24

‎02-03-2017 07:24

this happened to me. I restarted it several times and it finally took

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also turned Bluetooth off on Phone and then back on

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-05-2017 04:14

‎02-05-2017 04:14

Welcome to the Community @MANU1410 and @WendyB thanks for stopping by.

 

I would like to know if you were able to update your tracker? If you still having problems, as recommended, please restart your tracker. Also, can you please tell me which phone you have so I can provide you the instructions to update the device?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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