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Notifications not syncing with LG V20

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‎02-04-2017 20:43 - last edited on ‎01-25-2019 18:34 by Moderator Alum

‎02-04-2017 20:43 - last edited on ‎01-25-2019 18:34 by Moderator Alum

 I got a Fitbit blaze recently and I have a V20 phone. Its a newer phone and I dont get any of my notifications. Will it eventually add to the compatible devices list? Help would be much appreciated. 

 

 

Moderator edit: format

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‎02-05-2017 04:18

‎02-05-2017 04:18

A warm welcome to the Community @cveliz1228. The reason why you are having problems with your tracker receiving notifications is because LG V20 is not a compatible mobile device. Keep in mind that in order to have all the features that the tracker includes your phone needs to be compatible. You can try @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post and see if these steps work. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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