Fitbit Blaze not tracking sleep

[55303Mom]

Since June, my Blaze will track my sleep from the night before, but if I go back to look at other days, it is the same as the evening before and then the next day, ot resets everything to how I slept the night before. For example, last night I slept 7 hours and 46 minutes. Now all of my sleep history has defaulted to 7 hours and 46 minutes. Tomorrow it will default to however I sleep tonight....

Has anyone else had this problem? I love my Fitbit! It's my 4th Fitbit product, but this is aggravating. 

[AlejandraFitbit]

A warm welcome to the Community @55303Mom. It's weird to hear that your Fitbit is tracking your device like this. Where are you seeing your information, from a computer or phone? In the meantime, I recommend doing a force sync from a computer by doing the following to update your information:

1. Verify that Fitbit Connect is installed and the wireless sync dongle is plugged into your computer. 
2. Click the Fitbit Connect icon located near the data and time on your computer.
3. Click "Sync Now." Fitbit Connect will look for your tracker. 
4. Once the sync is complete, click Go to Fitbit.com.

Hope to hear from you soon. 

[55303Mom]

Hi-

I did the sync and the data is still not accurate on the app, but it is
when I look on the computer, so perhaps it is an app issue?

[AlejandraFitbit]

Thanks for the information @55303Mom. Have you checked that your Fitbit app is updated? If haven't, I recommend update it. @MarreFitbit's instructions for iOS in the How do I update the Fitbit app for iOS? post and mine instructions for Android in the How do I update my Android Fitbit app? post.

Let me know how it goes. 

[55303Mom]

Hi-
My app was already updated, so I tried deleting it then re-downloading the
app, but it did not work. I guess as long as I can log in on the computer
and see that my sleep is being tracked properly, I'm okay.

Thanks for your help!