Fitbit Blaze not turning on

[Amiepage21]

Hi, I haven't worn my fitbit blaze for a while and it's not charging? I've tried plugging it in using several different charges

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Welcome to the Forums @Amiepage21! 🙂

I'm sorry to hear that your Blaze seems not to be charging and thanks a lot for trying plugging it to different universal chargers 😕

Now, when you put it to charge, is it just not taking a charge but it does show anything on the display or it does nothing at all? Are you able to see on  your dashboard if it syncs or at least when it synced for the last time?

Also, have you tried leaving it to charge for at least 30 minutes and then restart it? If not, you can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and will hopefully come back on.

Hope this helps and please let me know if you need more help with this!

[georgeisabitfit]

Mine is doing the same, it doesn’t show anything on the display, but it does sync and it connecting to my phone. Mine is only a little over a year old. I’ve tried the rebooting but nothing shows. 

Anything else you can suggest?

[FerdinandFitbit]

Welcome to the Forums @georgeisabitfit! 🙂

I'm very sorry you're going through the same but thanks for reaching out and for all you've tried to get your tracker to work.

I've gone ahead and escalated your case to the Support Team for them to help getting you back on track as soon as possible. Please keep an eye on your inbox for more instructions and if you need anything else, I'm here to help!

Good luck!