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Fitbit Blaze, problem to sync

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‎12-30-2016 09:21 - last edited on ‎12-20-2018 19:21 by Moderator Alum

‎12-30-2016 09:21 - last edited on ‎12-20-2018 19:21 by Moderator Alum

I have been trying to get my fitbit Blaze to sync with my phone for the last couple days.  I have restarted the app and the fitbit and still will not sync.  I have been trying to do the things that people have suggested however nothing is helping.  Does anyone have any suggestions?

 

 

Moderator edit: subject updated for clarity

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‎01-01-2017 11:53

‎01-01-2017 11:53

Hey there @tingwersen! Great to see you around!

 

I can suggest trying to set up your tracker as a new device.

 

For this, restart your tracker a couple of times again by pressing and holding the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and after that, go to the Account section in the app, tap on "Set up a new device", follow the on-screen instructions and see if this goes through.

 

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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