04-05-2016 17:00
04-05-2016 17:00
Hello All,
I am currently trying to return my fitbit blaze. I have cleared all messages and removed it from my dashboard. Is there anything else I need to do before I send it back? Maybe a factory reset? I'm seeing that my current days data is still on the device.
Thanks!
Answered! Go to the Best Answer.
Best Answer04-05-2016 21:47
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-05-2016 21:47
Welcome to the forums @sa21189
Your personal information and data is paired to your email address and password protected. No need to do anything else in order to return your Blaze.
04-05-2016 21:47
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-05-2016 21:47
Welcome to the forums @sa21189
Your personal information and data is paired to your email address and password protected. No need to do anything else in order to return your Blaze.
04-08-2016 06:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-08-2016 06:39
Hello @sa21189 welcome to the Fitbit Community! as @Odyssey13 mentioned once you remove the tracker from your account it is no longer associated with your information.
Thanks for stopping by! 😉
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