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Fitbit Blaze showing temperature icon

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‎05-31-2018 20:00 - last edited on ‎06-01-2018 05:43 by Moderator Alum

‎05-31-2018 20:00 - last edited on ‎06-01-2018 05:43 by Moderator Alum

My band was working fine all day and then tonight I went for a walk and my band wouldn't display my heart rate. I thought it was odd, but didn't think much of it. Then when I got home my battery icon was blinking so I put my Blaze in the charger. I went to check on it and the temperature icon was on the screen. Now my Blaze won't charge. I have tried resetting it, but that doesn't help.

 

 

Moderator edit: subject for clarity

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‎06-01-2018 05:44

‎06-01-2018 05:44

A warm welcome to the Community @efox1011.

 

Thanks for troubleshooting this by yourself. Since the restart procedure didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

 

Let me know if you need anything else. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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