Fitbit Blaze showing the incorrect time

[Ginger.s.beard]

I have tried to get an email to change the password to login into Fitbit. The email says it is sent, but I never get it. Have checked all possible places the email could be. My Fitbit lost it's time and I have been trying to login to the Fitbit so the time would update. I am not sure how this happen that it lost the time. It charges, but the time will not update.

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @Ginger.s.beard, thanks for troubleshooting this by yourself.

If your  tracker is not showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone, you just need to do the following from your Fitbit app:

1. Tap the account icon
2. Tap advanced settings
3. Select your timezone
4. Sync

Keep in mind that you can do this from your iOS Fitbit app. You don't need to be logging in to your account.

I hope this helps, let me know the outcome. 

[Rich_Laue]

@Ginger.s.beard, you are currently  logged into Fitbit, go to your settings and switch the timrzone, thrn perform s sync. While you are at your settings you can check and see if your emsil is correct, and change it if necessary. Now mclick reset password from this page.