03-18-2017 07:56
03-18-2017 07:56
I have noticed over the last 2 days my fitbit blaze keeps changing my step counter display.i have the clock set to Moment and it shows my step underneath it. I have made sure my main goal is selected as steps also. After a few hours the step counter under the clock will change to distance walked. This morning it changed to floors climbed. I have checked the app and its still set on steps on there so im lost as to why its changing by its self. Only way i can get it to change back to steps is to change clocks and then go back to the moment style again. Any clue?
03-18-2017 08:54 - edited 03-18-2017 09:03
03-18-2017 08:54 - edited 03-18-2017 09:03
Each time you tap an active screen the step/distance/floors/etc icon switches (to allow at-a-glance of the stat you prefer). Are you "double" tapping to wake up or pushing the left button?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
03-18-2017 09:15
03-18-2017 09:15
I have quick view on
03-18-2017 09:35
03-18-2017 09:35
Even better.
My stats only change if the face is active and the screen is touched. If yours is changing between quick views try turning it off and then back on. Swipe to settings on your Blaze, scroll to turn off. Then press left button to turn on. Note the activity icon before your Blaze sleeps. Roll the face towards you, is the activity icon the same?
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
03-18-2017 09:36
03-18-2017 09:36
Having the same issue when I sync the numbers are co Stanton changing and hanging up my blaze
03-18-2017 09:36
03-18-2017 09:36
OK, so something's tapping the screen (sleeve?). Either way, simply tapping through the options is all that it should take to get you back where you started from.
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.