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Fitbit Blaze went black

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‎05-27-2017 16:17 - last edited on ‎05-29-2017 06:17 by Moderator Alum

‎05-27-2017 16:17 - last edited on ‎05-29-2017 06:17 by Moderator Alum

My Blaze was fully charged and worked ok till I looked at it a few minutes ago and it's completely black. I tried to reset it but that didn't do anything. Help

 

Moderator edit: Subject for clarity

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4 REPLIES 4

‎05-27-2017 21:45

‎05-27-2017 21:45

Welcome to the  forums!

Try a restart at least 3 times

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-29-2017 06:18 - last edited on ‎10-30-2025 10:14 by Fitbit Moderator

‎05-29-2017 06:18 - last edited on ‎10-30-2025 10:14 by Fitbit Moderator

It's great to welcome you @Psindnurse2 and @WendyB thanks for stopping by.

I would like to know if the instructions provided by our friend @WendyB worked? Is your tracker working properly now?

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-07-2017 03:16

In response to AlejandraFitbit

‎07-07-2017 03:16

It worked for me. Just hope it does not become a issue with this one.

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‎07-07-2017 04:13 - last edited on ‎10-30-2025 10:13 by Fitbit Moderator

In response to RunDiva12

‎07-07-2017 04:13 - last edited on ‎10-30-2025 10:13 by Fitbit Moderator

A warm welcome to the Community @RunDiva12. I am glad to hear that the restart procedure worked for you and that your tracker is now working properly. If you need anything else, do not hesitate in posting it.

See you around! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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