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Fitbit Blaze won't hold a charge

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‎07-12-2018 04:50 - last edited on ‎07-13-2018 06:12 by Moderator Alum

‎07-12-2018 04:50 - last edited on ‎07-13-2018 06:12 by Moderator Alum

Hello All.

 

My Blaze was working until a couple days ago. Now it won't hold a charge. I even tried to charge it over night. I pulled it off 6:45 a.m. and by 10:30 a.m. (4 hrs) later it was dead. I have checked all my settings, turned off all day sync, even did a reset. Nothing helps.

 

Any idea what's causing this?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-13-2018 06:13

‎07-13-2018 06:13

It's great to see you around @Sfrancis36.

 

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-13-2018 06:38

In response to AlejandraFitbit

‎07-13-2018 06:38

The only solution that was offered was a discount for a new device. Which is something I cant afford right now. It's just crazy that my device went from lasting a couple days on a full charge to lasting 4 hours max over night. 

 

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‎07-16-2018 06:06

In response to Sfrancis36

‎07-16-2018 06:06

Those are great news @Sfrancis36, it's good to hear that you received a discount. If you are interested in using that discount, in this page you will be able to compare all the Fitbit devices. Maybe there is one that meet your needs.

 

Keep the stepping up! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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