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Fitbit Blaze won't receive notifications

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‎07-21-2018 21:38 - last edited on ‎07-23-2018 05:42 by Moderator Alum

‎07-21-2018 21:38 - last edited on ‎07-23-2018 05:42 by Moderator Alum

Hello, I was wondering if anyone happened to have any ideas as to why my new Fitbit Blaze I acquired today isn't showing any notifications? Any suggestions help.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-22-2018 01:58

‎07-22-2018 01:58

Getting notifications working does seem to be a bit fiddly. Try stepping through fitbit's troubleshooting guide for notifications which can be found at: https://help.fitbit.com/articles/en_US/Help_article/1610/

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‎07-22-2018 10:11

In response to SteveH

‎07-22-2018 10:11

No luck unfortunately. 

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‎07-23-2018 05:43

In response to Takingcontrol04

‎07-23-2018 05:43

Welcome to the Community @Takingcontrol04 and @SteveH thanks for stopping by.

 

I am sorry to hear that your Blaze isn't receiving notifications. Since the instructions provided by our friend didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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