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Blaze not charging and overheating

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‎07-22-2018 09:01 - last edited on ‎07-23-2018 05:29 by Moderator Alum

‎07-22-2018 09:01 - last edited on ‎07-23-2018 05:29 by Moderator Alum

Could you let me know what to do for my Blaze. It will not recharge and it gets hot in the charger. I also received a red medical icon for over heating on the screen. Is this the Blaze or the charger?

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎07-22-2018 16:12

‎07-22-2018 16:12

Please do not charge it anymore and contact support

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-23-2018 05:30

‎07-23-2018 05:30

A warm welcome to the Community @Surfinglinks and @WendyB thanks for stopping by.

 

I would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer