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Fitbit Blaze won't scroll

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‎09-18-2017 02:40 - last edited on ‎03-09-2021 11:41 by Moderator Alum

‎09-18-2017 02:40 - last edited on ‎03-09-2021 11:41 by Moderator Alum

Got my Blaze yesterday and will not scroll left or right up or down 

Moderator edit: format"
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‎09-18-2017 06:22 - edited ‎09-18-2017 06:25

‎09-18-2017 06:22 - edited ‎09-18-2017 06:25

A few cobwebs from packing maybe @Davo1709

Remove it from its charging cage or wrist band and hold the left and lower right buttons until your Blaze vibrates - press the left (home) button and swipe right to left with your finger. Did it swipe?

 

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Welcome to fitbit forums! Great to meet you.

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-18-2017 08:49 - last edited on ‎05-08-2025 08:29 by Fitbit Moderator

In response to wmchapman

‎09-18-2017 08:49 - last edited on ‎05-08-2025 08:29 by Fitbit Moderator

Hi @Davo1709. Great to see you in the Community Forums! 🙂

Be sure to follow @wmchapman's great advise to ensure that the buttons on the module itself will be aligned with the buttons on the frame and if this doesn't seem to be the problem, you can also try to restart your tracker. 

You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. Let us know how it goes!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎09-18-2017 13:27

In response to FerdinandFitbit

‎09-18-2017 13:27

I have actually tried this a couple
Of times To no success unfortunately

Sent from my iPhone
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