help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze won't sync steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-22-2017 17:22

‎04-22-2017 17:22

My Fitbit Blaze which is less than a year old, stopped syncing the steps. The date and time are accurate but the steps are showing up from yesterday. I tried to uninstall the app on my phone. I restarted my phone. Still didn't work. Any advice?

Best Answer
0 Votes
2 REPLIES 2

‎04-22-2017 18:17

‎04-22-2017 18:17

@Audpaige  Try restarting the Blaze to see if that helps any.  (Is it syncing any information?)

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer
0 Votes

‎04-23-2017 00:36

In response to Kmransom123

‎04-23-2017 00:36

@Audpaige are you saying that yesterdays steps are showing up on the tracker today? This would be because the tracker did not reset at midnight.

Best Answer
0 Votes