Fitbit Blaze won't sync

[laurenicole217]

My Blaze still has yesterdays date on it. I've restarted it several times, disconnected it from the app and Bluetooth. Now it's not discoverable at all on my list to connect. I can't get the Blaze to sync at all. I've checked for software updates as well. Is there an issue I need to be made aware of?

Moderator edit: Updated subject for clarity

[FerdinandFitbit]

Hi there @laurenicole217. Great to see you in the Fitbit Community Forums! 🙂

I'm sorry to hear you're having problems getting your Blaze to sync to your phone but thanks for all you've tried to get it to work!

Now, when you say that you're not able to see it as discoverable on the list of devices to connect, that means you're doing this from the Bluetooth settings on your phone? If that is the case, keep in mind that you need to do the setup/syncing process from within the Fitbit app.

For setting up your tracker as a new device, For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the time should update.

Try that out and let me know how it goes or please provide more details!