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Fitbit Blaze won't turn on

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‎05-01-2018 14:07 - last edited on ‎05-02-2018 08:34 by Moderator Alum

‎05-01-2018 14:07 - last edited on ‎05-02-2018 08:34 by Moderator Alum

I've had my Fitbit Blaze for a little over a year now and I love it. Recently, I put it away in the box along with the charger and everything else. Didn't touch it for a couple months and just took it out and put it in the charger and the screen bugs out for a sec and then it like just turns off. Then a little while later I tried and it does the same thing. I cannot turn it on either.

 

 

Moderator edit: subject for clarity

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‎05-02-2018 08:35

‎05-02-2018 08:35

A warm welcome to the Forums @BenBrehl.

 

If your tracker isn't turning on, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Then try to turn it on and see if the screen starts working properly.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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