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Receiving "Error500"

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‎04-29-2018 23:59 - last edited on ‎05-02-2018 08:26 by Moderator Alum

‎04-29-2018 23:59 - last edited on ‎05-02-2018 08:26 by Moderator Alum

Why won't my Fitbit Blaze Connect to my iPhone? It keeps saying "error 500", I only got it yesterday.

 

 

Moderator edit: subject for clarity

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‎05-02-2018 08:29 - last edited on ‎10-29-2025 07:51 by Fitbit Moderator

‎05-02-2018 08:29 - last edited on ‎10-29-2025 07:51 by Fitbit Moderator

A warm welcome to the Community @Jgrant29.

I would like to know if you keep having issues with your Blaze? If you do, I recommend restarting it and make sure you are doing the following from your Fitbit app to set it up:

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

If you keep receiving the "Error500", please provide me with a screenshot of it by following the instructions provided in this post.

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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