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Fitbit Blaze won't turn on

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‎06-20-2018 06:45 - last edited on ‎06-21-2018 08:37 by Moderator Alum

‎06-20-2018 06:45 - last edited on ‎06-21-2018 08:37 by Moderator Alum

Last night I charged my Blaze, then this morning I went to take it off it wouldn't turn on. Then I put it back on the charger thinking it didn't charge in another outlet but it didn't show me the battery this time 😞 now it won't work ... has anyone else have this problem?

 

 

Moderator edit: subject for clarity

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‎06-21-2018 08:38

‎06-21-2018 08:38

Hey @becct27, a warm welcome to the Community.

 

I am sorry to hear that your tracker isn't turning on and would like to know if you have tried to restart it? If you haven't, I recommend restarting your Blaze by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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