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Fitbit Blaze won't turn on

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‎07-31-2018 13:29 - last edited on ‎08-01-2018 04:38 by Moderator Alum

‎07-31-2018 13:29 - last edited on ‎08-01-2018 04:38 by Moderator Alum

I can not turn on my Fitbit. It happened suddenly, I've shut it down and from there onward I could not connect it anymore. Could you help?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎08-01-2018 04:39 - last edited on ‎10-22-2025 09:38 by Fitbit Moderator

‎08-01-2018 04:39 - last edited on ‎10-22-2025 09:38 by Fitbit Moderator

A warm welcome to the Forums @Sarasilva.

Thanks for troubleshooting this by yourself, could you please confirm these are the steps you did in order to restart your tracker:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Hope to hear from you soon. Smiley Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎08-01-2018 04:42

In response to AlejandraFitbit

‎08-01-2018 04:42

Thank you a lot! It is already solved!

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‎08-02-2018 04:01 - last edited on ‎10-22-2025 09:38 by Fitbit Moderator

In response to Sarasilva

‎08-02-2018 04:01 - last edited on ‎10-22-2025 09:38 by Fitbit Moderator

Those are great news @Sarasilva, I am glad to hear that your tracker issue has been resolved. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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