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Fitbit Blaze won't update tracker software

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‎04-22-2017 21:12

‎04-22-2017 21:12

Hi! I have an Oppo f1s and when I open the app it says that I need to update tracker software. When I try to do this, it doesn't work. 

 

Because of this, my fitbit won't track my runs. 

 

Thank you in advance!

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2 REPLIES 2

‎04-23-2017 00:02

‎04-23-2017 00:02

@_Tinkabel, you say that the tracker doesnt update, at what step of the update process is it failing. 

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‎04-23-2017 06:26

In response to Rich_Laue

‎04-23-2017 06:26

When I hit "update tracker software" on my fitbit app, it attempts to update my fitbit, but 30 seconds later it says "cannot update tracker software, would you like to try again?" 

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