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Non compatible Samsung Galaxy J5 Prime

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‎04-18-2017 02:47 - last edited on ‎09-05-2019 13:25 by Moderator Alum

‎04-18-2017 02:47 - last edited on ‎09-05-2019 13:25 by Moderator Alum

My phone (Samsung Galaxy J5Prime) doesn't list my blaze in devices to pair 

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎04-18-2017 12:54

‎04-18-2017 12:54

Hello @Gunplumber are you looking in the app?

You can not pair your tracker through the phones bluetooth settings.

Use the fitbit app to attach the tracker to your fitbit account, then tge fitbit app will do the pairing. 

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‎04-19-2017 02:13

In response to Rich_Laue

‎04-19-2017 02:13

Thanks for that. Seems to be working now


Get Outlook for iOS
Best Answer

‎04-23-2017 04:31

In response to Gunplumber

‎04-23-2017 04:31

It's great to welcome you @Gunplumber and @Rich_Laue thanks for stopping by.

 

I am glad to hear that your inconvenience has been resolved and that your tracker is now paired to your Fitbit account. If you need anything else, do not hesitate in posting it.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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