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Fitbit Dashboard isn't syncing with Fitbit Coach

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As of weekend after an update the Fitbit Dashboard won’t record active minutes from Fitstar workouts in the coach program. Looks like they count on my no of days of exercise as it says I have reached my target but even when I enter the activity manually it doesn’t change the dashboard. Can't reboot /unlink Fitbit as the toggle button won’t let you?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

It's great to see you around @Theo123.

 

Thanks for letting us know about the syncing issue you are experiencing with your Fitbit account and Fitbit Coach.

 

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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any update on this?

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Thanks for your participation in the Community @Theo123. Regarding your inquiry, while we don't have a timeline for resolution, we will continue to investigate these discrepancies. Your patience will be much appreciated.

 

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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