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Fitbit Not Working

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‎12-15-2017 14:34

‎12-15-2017 14:34

My Fitbit has stopped recording any steps.  I just did an update so I know that's current.  I press the buttons on the side and the fitbit just stays on the clockface with 4 icons.  The only thing it seems to be doing is keeping time and shows text messages.

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‎12-16-2017 10:14

‎12-16-2017 10:14

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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