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Fitbit blaze condensation

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‎07-11-2016 13:08

‎07-11-2016 13:08

I bought a blaze couple weeks ago. Been working great. Never exposed to water of any kind. However, I worked in my yard today and got sweaty, and now have condensation on bottom side where the heart beat monitor is. Anyone else had that problem?
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‎07-11-2016 13:23

‎07-11-2016 13:23

Hi, @Staples79, I have heard a few reports of condensation when Fitbits are operating in really humid conditions.  I think this is usually resolved pretty quickly, but you can probably speed this up by popping your Blaze into a bowl of rice for a few hours.  Make sure it is completely covered.  The rice will gradually absorb the moisuture.  If you do spot condensation it is probably better not to charge your Blaze until it is nice and dry again, just to be sure.

Sense, Charge 5, Inspire 2; iOS and Android

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‎07-11-2016 13:28

‎07-11-2016 13:28

I will give that a try. Thanks for the quick response.
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‎07-16-2016 09:35

In response to Staples79

‎07-16-2016 09:35

Hello @Julia_G welcome to the Fitbit Community! 🙂 Did you try the troubleshoot provided by @Julia_G ? If your tracker is still showing condensation after this please contact our support team for assistance. 

 

Keep me posted! 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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