05-04-2018 05:21
05-04-2018 05:21
It is fully charged and screen turns on when in cradle. But won't start when placed on the strap. Tried restarting but doesn't work. Was working fine before not using for a couple of weeks. Can see it's fully cahrged yet can't use it. Very annoying.
05-04-2018 08:52
05-04-2018 08:52
Hello @Toecrusher
Sometimes when a Fitbit's battery has been depleted, it needs to be restarted in order to get it working again. Follow the directions in this article - click to read - and do it a few times to ensure it's working.
Let us know what happens.
05-04-2018 11:48
05-04-2018 11:48
Tried several times after seeing this in the forums. No luck.
05-04-2018 20:02
05-04-2018 20:02
@Toecrusher you try getting with customer support if you're under warranty? click to reach them