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Fitbit blaze don't work

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‎05-24-2019 03:14

‎05-24-2019 03:14

Hi...fitibit blaze just work when i put it on charger....but when i remove from the chrager it is not work...i try to press the left button not work....also when i press on left and upper right button together it is not work

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‎05-25-2019 10:44 - last edited on ‎06-17-2025 07:50 by Fitbit Moderator

‎05-25-2019 10:44 - last edited on ‎06-17-2025 07:50 by Fitbit Moderator

@M3elyan Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your unresponsive Blaze. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

Let me know how it goes.

Alvaro | Community Moderator

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