help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit blaze frozen screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2017 10:34

‎08-13-2017 10:34

Hi,

my fitbit blaze screen froze on the Fitbit logo after I had been on a treadmill 

Best Answer
0 Votes
2 REPLIES 2

‎08-13-2017 10:48

‎08-13-2017 10:48

Welcome to the forums!

 

Can you try and do a restart?

 

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-14-2017 06:27

‎08-14-2017 06:27

A warm welcome to the Community @Tmyanks and @WendyB thanks for stopping by. I would like to know if the instructions provided by our friend here worked? Is your Blaze working properly now or are you still having issues?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer