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Fitbit blaze not swiping, randomly changing screens on its own and unable to shut down.

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‎06-07-2017 21:21

‎06-07-2017 21:21

I have tried restarting it with no luck. Must have done so at least 5 times and nothing has changed. The screen acts as though I'm tapping on it although I'm not. It won't let me swipe up down or side to side and only shows me the time, steps, heart rate and calories burned over and over so I'm unable to even turn it off. I use my blaze daily to track my workouts and I'm devistated that I can't get to the exercise tab. Help?

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2 REPLIES 2

‎06-08-2017 00:37

‎06-08-2017 00:37

Seeing you already restarted your tracker 5 times, I suggest you contact support.

Karolien | The Netherlands

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‎06-08-2017 10:45

In response to Esya

‎06-08-2017 10:45

Thank you for the link, I'll do that. 

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