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Fitbit blaze not turning on, even with reset.

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‎03-17-2020 00:45

‎03-17-2020 00:45

I put my blaze on the charger when I got a notification it was low. It made the battery logo and I walked away. A few hours later I come back and the screen is off. I try restarting it by holding the left and bottom right buttons but it does not work. It is not being found on my app and it is not flashing the green lights. It is unresponsive despite trying to reset multiple times. 

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‎03-19-2020 01:56

‎03-19-2020 01:56

Fitbit has recently posted advice for this problem in the following thread:

 

Is your device's screen damaged or unable to turn ... - Fitbit Community

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‎03-19-2020 04:14

‎03-19-2020 04:14

If you put it back in the charger does it turn on but turns off as soon as you remove it? If so that happened to me. There’s several posts about it. There’s no fix for it. If you’re still under warranty you can get a replacement if not you’ll only be offered a coupon to buy another newer model. 

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