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Fitbit blaze will not vibrate at all

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‎04-14-2016 21:11

‎04-14-2016 21:11

I've had the Fitbit blaze for a week now and I love it. But about 3 days ago it stopped vibrating when I get a text, call a alarm goes off and when I reach my goal in steps. I've tried restarting my blaze and even my Bluetooth on my phone I am using it with a iOS device btw. Can anyone help me?
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‎04-14-2016 22:55

‎04-14-2016 22:55

The restart procedure is the only real tool we have to address these kinds of issues. However, it's known to not always work first time so it's worth trying it again a few more times.

 

If this doesn't fix then it may be a hardware issue rather than a software bug, in which case the best course of action would be to contact customer support:

 

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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