02-11-2017 23:21
02-11-2017 23:21
I've turned the heart rate from auto to on and back and forth, I've moved it up and down my arm, and loosened it and tightened it. I've had it for 3 days and it has yet to read my heart rate once. Any helpful suggestions on how to get it working?
Best Answer02-13-2017 04:02
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02-13-2017 04:02
Welcome to the Community @Peyton08 and thanks for troubleshooting this inconvenience by yourself. If your heart rate information is not being registered, I recommend taking a look at this post, where you will be able to find some things that might be affecting this reading and how to improve it.
Catch you later. ![]()
Best Answer