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Blaze not setting up

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‎02-12-2017 12:35

‎02-12-2017 12:35

Very excited to get my blaze but 24 hours later still trying to get it going. 

I had a situation where my computer said it was synced and all setup but the Blaze was stuck on the setup screen. 

I then removed the plaze from my account as suggested on posts - now bluetooth can't even find it!

not mcu exercising going on here!

Please - need some help

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3 REPLIES 3

‎02-12-2017 14:25

‎02-12-2017 14:25

@PurpleMum  Try restarting the Blaze - press and hold the left and lower right buttons until you see the logo.

 

Maybe that will help~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎02-12-2017 15:58

In response to Kmransom123

‎02-12-2017 15:58

Thanks, have

Done the reset as you have suggested

uninstalled and reinstalled the app

restarted the computer

still not "reading/syncing"

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‎02-13-2017 03:40

In response to PurpleMum

‎02-13-2017 03:40

Mine wasnt syncing. So i deleted it from the app and deleted the app. Reinstalled the app and it won't connect to the fitbit still. My fitbit works but the app won't read it at all. It keeps trying to install the fitbit on the app but wont.

I'm so frustrated too!!!

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