help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit.com unavailable

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-10-2020 09:50

‎04-10-2020 09:50

It won't let me use the app!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-10-2020 13:25

‎04-10-2020 13:25

Shut down your phone for a minute

Go back in and see if it resolves itself

 

If not Un-install. Shut phone down again. Go back in and re-install

 

Keep us posted

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎04-10-2020 13:25

‎04-10-2020 13:25

Shut down your phone for a minute

Go back in and see if it resolves itself

 

If not Un-install. Shut phone down again. Go back in and re-install

 

Keep us posted

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎04-27-2020 15:12

In response to WendyB

‎04-27-2020 15:12

I am currently having this issue.  uninstalling and rebooting and reinstalling did no good.

Best Answer
0 Votes

‎06-26-2020 01:13

In response to TricieTracker

‎06-26-2020 01:13

Me too Just wonder why I get logged out, Garmin connect seems to do better.  This solution is not good if the phone has more important uses than fitbit.

 

Add to that that fitbit connect doesn't sync because it can't find the dongle. which was plugged in.  

 

Fitbit.com says my last sync was 17:20 Yesterday just like it did yesterday.

 

Wonder why all the software is flakey.

 

Now for the survey

Best Answer
0 Votes