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Fitbit logo keeps blinking

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‎09-22-2017 05:55

‎09-22-2017 05:55

I just bought a brand new Fitbit Blaze today and then I charged it and when I took it off the Fitbit logo keeps blinking. Any thoughts on how to solve this problem

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‎09-22-2017 07:13

‎09-22-2017 07:13

Absolutely @codplayer, I've seen this, it means you haven't set up a clock face and sync'd to your mobile yet. If you have successfully gone to fitbit.com/setup on your mobiles browser and installed the correct App and successfully paired, touch the gray'd index card in the upper right corner. Touch the pic of your blaze and scroll down to clock faces. Choose "any other" clock face design than the one currently checked.  Hit back, back and touch and pull down the screen to force sync. The logo will blink for a bit; but after about 20 secs your clock face should come up.

If it doesn't press and hold in the left and lower right buttons until your Blaze vibrates. Now press the left "home" button, does it have a clock face now?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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