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Fitbit not syncing with MFP

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‎06-27-2018 05:13 - last edited on ‎07-02-2018 07:44 by Moderator Alum

‎06-27-2018 05:13 - last edited on ‎07-02-2018 07:44 by Moderator Alum

Hello,

 

Since 1 week I have problems with the step counter on MyFitnessPal. I've already done a re sync with both Apps. Also I deleted the MyFitnessPal App after re sync it. If I switch between Fitbit steps and iPhone steps it shows steps.

 

Any idea what the problem is?

 

 

UPDATE:

This topic may be closed. It synced the steps. What the exact problem is I don't know.

 

 

Moderator edit: subject for clarity

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‎07-02-2018 07:47

‎07-02-2018 07:47

Hello @roynba, great to see you in the Forums!

 

Thanks for troubleshooting this by yourself. I am glad to see here that this issue has been resolved. If you experience this again, in this post are some steps you can follow and if there is anything else we can do for you, let us know.

 

Happy stepping! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer