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Fitbit not working

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‎04-19-2017 17:45

‎04-19-2017 17:45

The face of my Fitbit blaze has shut off. I placed on the charger and it reappears and it shows it is fully charged. I took it off the charger and screen is gone. I tried pushing the two buttons. Nothing is working. I deleted it and tried to add back on and it can't even locate it. I only had this thing for four months 

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‎04-19-2017 21:20

‎04-19-2017 21:20

Welcome to the forums!

 

Have you tried to do a restart at all?

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

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