Fitbit support contacted me about blaze sync issues

[celiawheelia]

So after I messaged directly on Twitter I finally got a response from support. Also my post from the community boards was removed for being inflammatory (?) 

Anyway, according to support they are looking into the blaze sync issue. I have advised they cascade this information onto the message boards, lets hope they do. 

Let' hope this post survives 

[rosemarieilovey]

Ya they told me last week they are working hard to fix it.  I'm still waiting.....

[Rich_Laue]

Which type of device is the Blaze not syncing through? 

[rosemarieilovey]

Galaxy s8 and s8+


Sent from my Verizon, Samsung Galaxy smartphone

[WendyB]

@celiawheeliaIs this the post you think was removed?

As it was not

https://community.fitbit.com/t5/Blaze/Blaze-sync-issue-again/m-p/2300524#M80119

[celiawheelia]

They told me it had been removed. Maybe they reinstated it?? I have had a lot of messages from them



Sent from Samsung Mobile on O2

[celiawheelia]

Galaxy s7 edge 

[WendyB]

Fitbit does not delete to many messages. People just dont know how to get back to them.

Click on your user name and you can see where you posted.

Support also does not pay attention here either. You need to email them if you want real help. You wont find it here

[celiawheelia]

@WendyB

 I had email to say the support team do monitor the community boards. I find this hard to believe if they don't recognise this sync issue as a problem.

Let see what they come back with, I think if we keep making enough fuss they will start to pay attention.

I am pretty fed up currently tbh