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Fitbit won't charge

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‎10-23-2018 06:50

‎10-23-2018 06:50

My blaze started needing charged daily in July.  This was a sudden change.  Now it won't take a charge.  I can leave it on the charger overnight and it shows a full battery and syncs to my app properly .As soon as I put it on it shows the empty battery icon. I can't reset it either the buttons but can by going into settings if I do it fast enough. I decided to try charging it on my laptop and you can hear it constantly connecting and disconnecting.  Any suggestions?  I've already cleaned the contacts.  

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‎10-27-2018 05:18

‎10-27-2018 05:18

Welcome to the Community @Kratblaze! I appreciate the troubleshoot that you've performed. Sorry for the delay in my reply. 

 

In this case, I've shared your post with our Support team. Please keep an eye on your inbox, they will continue assisting you. 

 

Hope this helps! 

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