Fitbit won’t track steps on new dashboard.

Cat2234 · ‎08-17-2019

Updated dashboard, now I can’t see steps per day or keep track of my weekly total. Very disappointed.

EdsonFitbit · ‎08-21-2019

Welcome to the Fitbit Community @Cat2234. Sorry for the delayed response.

I regret to hear that you can't see your steps per day nor your weekly total on the new Dashboard.

In order to address your issue better, please be so kind to attach a screenshot of your Dashboard.

I'll be waiting for your response.

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Cat2234 · ‎08-21-2019

[image1.png]

Sent from my iPad

EdsonFitbit · ‎08-22-2019

Thank you for the attached screenshot @Cat2234.

I'm very sorry but the image doesn't show up. If you haven't done it already, I would recommend following the next steps:

- Log out from the Fitbit app

- Reboot your phone

- Log back in

Please make sure that you have the latest version of the Fitbit app.

Please let me know if you have any question.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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